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• Thank you for downloading the Great Resignation Guide
• Thank you for downloading the whitepaper: Managing Inflation or Focusing on Growth. Why not both?
• Thank you! Watch the Webinar Replay Now.
• Women In Leadership – Navigating the Journey Panel

Posts by category

• Category: Business Updates
  • JDA Welcomes First-Ever Cohort of MBA Interns
  • Welcoming the GoCo Team to JDA TSG: A New Chapter Begins
• Category: JDA TSG Perspectives
  • JDA TSG Perspectives: The Importance of Advocating for Women in Our Personal & Professional Lives
• Category: Customer Success
  • Embedded. Enabled. Evolved: How AI, Talent, and Trust Are Rewriting the Rules of Growth
  • The Who’s Who of JDA TSG at ENGAGE 2025
  • The Key to Outrunning the Competition: Upskilling on AI & ML in Your Workforce Strategy
  • Winning Together: 5 CEO Insights on Partnering and Collaborating with Clients
• Category: Tax
  • Tax Season Burnout? 6 Tips to relax, recharge, and set yourself up for success in the off-season!
• Category: Finance
  • Why Outsourcing is the Biggest Winner of the AI Revolution
  • AI Meets Outsourcing: Revolutionizing Customer and Employee Experiences
  • Transforming the Outsourcing Model: Balancing AI Innovation with Human Expertise
  • The Power of Empathy in Leading Your Organization to Growth
  • A Look Ahead: How to Navigate the Delicate Balance of Enhancing Your Business with Technology Without Losing the Human Touch
  • Transformative Trends That Are Shaping the Evolution of Outsourcing Services
  • Navigating 2024: The JDA TSG Leadership Team Shares Their Perspective on How Emerging Technology Will Continue to Play a Key Role
  • 2024 Planning: Don’t Let Market Uncertainty Drive Underinvestment in Your Customer Experience
  • Beyond the Playbook: Rethinking Customer Experience for Stability in a Turbulent Economy
  • The Rise of Outsourcing. Driving Growth in a Fragile Market
  • 5 Signs It’s Time to Outsource Your CX Teams
  • Unlocking Business Growth: The Power of Outsourcing in Customer Success Management
  • Are You Building 1,000 Yard Football Fields?
  • A Downturn is No Time to Stop Delivering for Your Customers
  • Are the Financial Institutions Now Disrupting the Fintech Disrupters?
  • How to Succeed with Business
    Process Outsourcing Companies
    
  • When to Consider Outsourcing Solutions to
    Respond to the Great Resignation
    
  • Is There a Crisis in Leadership
    That’s Fueling the Great Resignation?
    
  • Managing the Great Transformation:
    Lessons Learned at JDA TSG
    
  • What is the Great Transformation and How Did It Spawn the Great Resignation?
  • Helpful Hints for a Remote Seasonal Tax Preparation Role
  • How to Find Remote Seasonal Tax Preparer Jobs
  • Best Practices for Remote Tax Jobs
  • How to Become a Seasonal Tax Preparer
  • What’s in a Tax Preparer Job Description?
  • What Are the Benefits Of Remote Accounting Careers?
• Category: Technology
  • Strategic Synergy: Integrating Generative AI to Optimize Customer Engagement and Support
  • Is Outsourcing the Answer? A four-step guide to addressing process gaps in your organization
  • IS THE CALL CENTER DEAD?
  • Customer Engineers Require Special Skills
  • What Makes So Many IT Engineers Choose JDA TSG?
• Category: Sports & Entertainment
  • What companies can learn from the New York Knicks

My Templates

• Default Kit

Leadership Team

• Alex Mortman
• Ann Piccirillo
• Jeff Givens
• Rob Garden
• Steve Pinto
• Jon Joseph
• Max Kolden
• Megan Martin
• Robbie Taylor
• Whitney Glover
• Kendal Borup
• Corissa Jackson
• John Poast

Case Studies

• How a Fortune 15 Technology Company Benefits from a Well Managed Remote Work Program
• Premier Pro Sports League Gets the Agility it Needs to Carry Out Its Mission
• How JDA TSG Helped a Fortune 15 Giant Scale to Meet Growing Demand
• How a Top Financial Services Company Scaled its Team of Financial Advisors with Unprecedented Speed and Efficiency

Guides

• Managing Inflation or Focusing on Growth. Why not both?
• Is It A Great Resignation Or An Ongoing Transformation?
• The Ultimate Guide to Enhancing Your Career as a Seasonal Tax Preparer

Videos

• Growth in the Face of Uncertainty: Nurturing Customer Experience in a Turbulent Market Part 2
• 99 Humans Podcast with Ann Piccirillo Featuring her Leadership Journey
• Growth in the Face of Uncertainty: Nurturing Customer Experience in a Turbulent Market Part 1
• Career Tips & Tricks by JDA TSG: The Benefits of Remote Seasonal Tax Work
• Want a first class, rewarding career?
  JDA TSG has you covered.
• JDA TSG's Recruiting Experience.
  Above Anything Else.
• What is it like to work at JDA TSG?
• Career Tips & Tricks by JDA TSG: How to Prepare to Become a Remote Seasonal Tax Preparer
• Find what's best for your career at JDA TSG
• Career Tips & Tricks by JDA TSG: What Does a Remote Seasonal Tax Preparer Do?

News & Events

• JDA TSG Named to Inc.’s Second Annual Power Partner Awards for Outsourced Solutions Category
• Webinar Replay
  Growth in the Face of Uncertainty: Nurturing Customer Experience in a Turbulent Market
  
• Rescinding a Job Offer with Ann Meyers Piccirillo
• Leading Highly Effective Teams with Authority Magazine
• Reworking Work with Ann Piccirillo, JDA TSG
• Managing Human Resources with Ann Piccirillo
• Onboarding New Employees with Jeff Givens, JDA TSG