Growth in the Face of Uncertainty: Nurturing Customer Experience in a Turbulent Market
Economic uncertainty has been stealing the headlines for months, and businesses are reacting by looking for the most effective ways to reduce costs. While this is often step one, what comes next? Companies like LinkedIn and others look to outsourcing for support in augmenting in-house teams and eliminating redundancy while maintaining or even increasing performance. Even in uncertain economies you can continue to provide an exceptional experience for prospects and customers and fill any gaps in the customer journey.
In this webinar you will learn how to safeguard your sales and customer operations to thrive in any economy. The speakers will share first-hand experience and offer best practices to create elasticity within your workforce, reduce costs, and streamline processes while supporting your teams to maximize revenue. Join this informative webinar to learn how to translate the concept of optimized customer success into an executable plan for success. This webinar will help you:
- Discover solutions to source, hire and manage talent with specialized skills to fit your operational and performance goals while eliminating redundancy
- Learn how to translate best practices and strategies into an actionable plan for your business that turns your customer success team into a revenue engine in any economy
- Understand the cost and operational benefits of augmenting internal teams with outsourced resources.