ABOUT US

We Believe in the Power of Possibility

Applying intelligence and insight to lead companies to elevated outcomes.

  

Our Story

JDA TSG started with one mission – to partner with our clients by aligning our respective core competencies to build more efficient and scalable businesses. JDA TSG is an expert at managing, on an outsourced basis, critical, complex, and customer facing functions for Fortune 500 institutions. By leveraging JDA TSG’s experience and skills, our clients trust that these business requirements are in good hands, allowing them to focus on their mission critical objectives.

Within weeks of our founding, we were tasked with solving a customer service delivery bottleneck for one of the world’s largest technology companies. Through innovation, ingenuity, and operational urgency we implemented a shared vision for vendor delivery and have subsequently grown to become that firm’s largest outsourced engineering vendor in the Americas.

We have applied that dedication and mentality to every client with which we work and on every solution we implement. This same rigor and commitment have earned us credibility and trust within the Fortune 500 and 1000 community. We are proud that our growth reflects our clients’ growth. We are deliberate, passionate, and dedicated to our clients and their businesses and we manage our success against theirs.

  

Our Leadership Team

Alex Mortman

Alex Mortman

Position: Chief Executive Officer
Email: am@jdatsg.com

Alex brings more than 20 years of business leadership and management consulting experience to his position as Founder and Chief Executive Officer of JDA TSG. Alex is responsible for the vision of JDA TSG, as well as day-to-day management of the organization. Previously, Alex was Co-Founder and Managing Director of JDA Partners, a merchant banking and management consulting firm, and also served as a Director and Interim CEO of one of JDA’s customer relationship management clients.

Alex has a BA from the University of Miami, and lives in New York City with his wife (college sweetheart) and two beautiful daughters.

Alex Mortman

Chief Executive Officer
Rob Sena

Rob Sena

Position: Chief Revenue Officer
Email: rsena@jdatsg.com

Rob brings over 20 years of leadership experience in ad tech, media sales and product strategy. His responsibilities include leading revenue growth, marketing, and sales strategy.

Prior to joining JDA TSG, Rob was a fourteen-year veteran of Google, where he was the Head of Programmatic Media, Product Sales Strategy for the Americas. Rob has a strong track record of leading high performing, diverse teams that thrive in fast pace environments.

Rob received his B.A. from the University of Pennsylvania, where he was also a member of the baseball team. Rob lives in New Jersey, with his amazing wife, three beautiful daughters, and their Cavalier King Charles Spaniel.

Rob Sena

Chief Revenue Officer
Jon Joseph

Jon Joseph

Position: Executive Vice President
Email: jj@jdatsg.com

Jon brings over 20 years of Sales and Business Development experience working in the Outsourcing and Media sectors. He manages and oversees various revenue channels at the company that have included Sales/Business Development, Account Management and our Recruiting and Staffing group. Prior to joining JDA TSG, he was the Eastern Division Manager for Paramount Pictures and CBS Television distribution and SVP of Business Development in the BPO space for two different contact center organizations. 
 
Jon received his BA from the University of Miami and lives in New York City. He is considered by several people to be an authority on where to find great Chinese food in Manhattan. 

Jon Joseph

Executive Vice President
Rob Garden

Rob Garden

Position: Senior Vice President
Email: robgar@jdatsg.com

Prior to joining JDA TSG, Rob spent over 20 years at Microsoft in a variety of IT Services roles ranging from Technical Support to Account Management as well as Global Operations LeadershipAs our resident “builder,” Rob’s keen eye for detail is useful in developing many of the solutions we provide to our customers, as well as our internal programs.   

Rob has a BS from the University of North Carolina at Charlotte and remains in that area with his wife and two talented young adults. Rob curiously enjoys the pain of CrossFit and is the champion of poor dad jokes. 

Rob Garden

Senior Vice President
Jeff Givens

Jeff Givens

Position: Vice President
Email: jgivens@jdatsg.com

Jeff possesses more than 14 years of operations and sales management experience. As Vice President of Operations he specializes in program adoption, strategic problem solving and continuous improvement methodologies to contribute to the daily success of his teams. Previously, Jeff was a Sales and Service Manager for AT&T and a Customer Service and Sales Manager for Safeguard Business Systems. 
 
Jeff has a BS in Political Communication from the University of Texas-Austin, and lives in Dallas, TX with his wife and son. 

Jeff Givens

Vice President
Corissa Nolen

Corissa Nolen

Position: Operations Manager
Email: cnolen@jdatsg.com

With over 20 years of combined sales support, operations, and customer service experience, Corissa has had a successful track record as a manager, operational business leader and innovator. She has gained a wealth of experience successfully managing teams, supporting businesses, and building functionality to support strategic change initiatives. Her partnership with Sales, Finance, Audit, Compliance and Technology and has given her a very diverse professional background.

Corissa’s family is originally from MN and she has joined the JDA TSG team after moving from NY to TX in 2018. As the mother of two beautiful teenagers and a love for DIY / home renovation, she keeps herself very busy.

Corissa Nolen

Operations Manager
Mike Nuenke

Mike Nuenke

Position: Operations Manager
Email: mnuenke@jdatsg.com

Mike joined JDA TSG in late 2019 and has over 30 years of senior-level operational, financial and legal experience, during which he specialized in building and integrating operational teams, mentoring, developing, and promoting the diverse talent within those teams, creating efficient and effective processes to address key challenges, as well as identifying, conceptualizing, and leading operational reorganization and restructuring initiatives.

Mike has a BBA in Finance from the University of Texas and earned a law degree from the University of Houston Law Center. He lives in the Dallas/Fort Worth area with his wife, and in his free time enjoys fishing and spending time with family and friends.

Mike Nuenke

Operations Manager
John Poast

John Poast

Position: Senior Operations Manager
Email: jpoast@jdatsg.com

John brings over 30 years of leadership and operational experience to his role at JDA TSG. He leads a team of Customer Engineers focused on providing the highest quality service to our clients. Previously, John served in the United States Air Force and was an Operations Manager at Amazon.

John has a BA from the Virginia Military Institute and an MS in Management from Embry-Riddle Aeronautical University. He lives in Keller, TX with his wife and spends as much time as possible with his granddaughter.

John Poast

Senior Operations Manager

Our Core Values

At JDA TSG, we commit to be great every day. In every way. Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, they guide everything we do.

JDA Cares

We are committed to being active and responsible role models in the communities in which we live and work. JDA Cares was established to encourage and support community involvement and activities that make a positive and lasting impact in the lives of our employees and the local areas we serve.

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